Privacy Policy

Effective Date: September 5, 2026

Last Updated: September 5, 2026

1. Introduction

Welcome to IAODL – Indian Academy of Online & Digital Learning, the education services brand operated by M/S Delhi Eduskills ("IAODL", "we", "us", or "our").

Our website is available at https://iaodl.in (the "Website").

We respect your privacy and are committed to protecting the personal information that you provide to us. This Privacy Policy explains how we collect, use, process, store, disclose and protect information when you visit our Website, submit an enquiry, request a callback, seek educational guidance, or communicate with us.

By accessing or using our Website and voluntarily submitting your information, you acknowledge that you have read and understood this Privacy Policy.

2. Business Identity

Legal / Business Entity: M/S Delhi Eduskills

Brand Name: IAODL – Indian Academy of Online & Digital Learning

Website: https://iaodl.in

IAODL is an education-focused platform that provides information, guidance, counselling and admission assistance relating to online, distance and other higher-education programs.

IAODL is not itself a university or degree-awarding institution. Educational programs, degrees, certificates, examinations, academic delivery and other university-specific services are provided by the respective educational institutions.

3. Information We Collect

We may collect information that you voluntarily provide to us when you interact with the Website, submit an enquiry or communicate with our team.

3.1 Information Provided by You

Depending on the form or service you use, we may collect:

• Full name
• Mobile number
• Email address
• State or city
• Preferred university
• Course or program of interest
• Educational qualifications
• Work experience, where voluntarily provided
• Admission preferences
• Details included in your enquiry
• Information provided during telephone, WhatsApp or email communication

3.2 Automatically Collected Information

When you visit our Website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Screen resolution
• Pages visited
• Date and time of visits
• Referring website or webpage
• Approximate location information
• Website interaction information
• Cookies and similar identifiers

4. How We Collect Information

Information may be collected through:

• Website enquiry forms
• Contact forms
• Callback request forms
• Course or university enquiry forms
• Telephone calls
• Email communications
• WhatsApp or other communication channels
• Digital advertising campaigns
• Cookies and analytics technologies
• Other interactions with IAODL

5. Purpose of Collecting Personal Information

We may use your information for the following purposes:

• Responding to your enquiries.
• Providing information about educational programs.
• Providing course and university-related guidance.
• Providing admission assistance.
• Understanding your educational requirements.
• Arranging requested callbacks.
• Connecting you with relevant universities or educational institutions.
• Connecting you with authorized admission representatives or counsellors.
• Providing information about eligibility, fees, programs and admission processes.
• Improving our Website and services.
• Analyzing Website traffic and user behaviour.
• Measuring marketing and advertising performance.
• Preventing fraud, spam and unauthorized activities.
• Maintaining business and enquiry records.
• Complying with applicable laws and regulations.

6. Educational Counselling and Admission Assistance

IAODL may provide educational information, counselling and admission assistance to prospective students.

If you submit an enquiry regarding a university, course or educational program, we may use your contact information to communicate with you regarding that enquiry.

Where appropriate and relevant to your enquiry, your information may be shared with the concerned university, educational institution, authorized admission representative or counsellor for the purpose of responding to your request.

IAODL does not guarantee admission, employment, placement, scholarship, salary, academic results or any other specific outcome unless such guarantee is expressly provided in a separate written agreement.

7. Sharing of Personal Information

We do not sell your personal information as a standalone commodity. However, we may share information where reasonably necessary to provide the services or assistance requested by you.

Information may be shared with:

• Relevant universities and educational institutions.
• Authorized admission representatives.
• Education counsellors.
• Technology and hosting service providers.
• Customer relationship management (CRM) providers.
• Communication service providers.
• Analytics and advertising service providers.
• Professional advisers where reasonably necessary.
• Government authorities, regulators, courts or law-enforcement agencies where legally required.

We seek to share only information that is reasonably necessary for the relevant purpose.

8. Third-Party Service Providers

We may use third-party service providers to operate, maintain and improve our Website and business operations.

Such providers may include services relating to:

• Website hosting
• Website security
• Analytics
• Advertising and campaign measurement
• Lead management
• Customer relationship management
• Email communication
• SMS communication
• WhatsApp or messaging services
• Technical support

Third-party providers may process information on our behalf and may have their own privacy policies and terms governing their services.

9. Cookies and Similar Technologies

IAODL may use cookies, pixels, tags, scripts and similar technologies on the Website.

These technologies may be used for:

• Essential Website functionality
• Website performance
• Security
• Analytics
• Traffic measurement
• Advertising measurement
• Campaign attribution
• Understanding user interactions
• Improving Website experience

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some functionality of the Website.

10. Analytics and Advertising

We may use analytics and advertising technologies provided by third parties to understand Website usage, evaluate marketing campaigns, measure conversions and improve our services.

Depending on the technologies implemented on the Website, these services may collect information such as device information, browser information, IP address, pages visited, interaction data and advertising identifiers.

Third-party services may process information according to their own privacy policies and applicable laws.

11. Marketing Communications

If you provide your contact information through our Website, we may contact you regarding your enquiry, educational programs, admission assistance or related services.

Communication may occur through:

• Telephone calls
• SMS
• Email
• WhatsApp
• Other available communication channels

You may request that we stop sending non-essential promotional communications at any time.

12. Telephone and WhatsApp Communication

When you submit your contact information, you may receive calls or messages relating to your enquiry or requested educational assistance.

Where applicable, communications may be made through WhatsApp or other messaging platforms.

The privacy practices of third-party communication platforms are governed by their respective terms and privacy policies.

13. Data Security

We take reasonable technical, administrative and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, loss or destruction.

However, no method of Internet transmission or electronic storage is completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

14. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining records, resolving disputes, preventing fraud and complying with legal obligations.

When information is no longer reasonably required, it may be deleted, anonymized or securely disposed of, subject to applicable legal and regulatory requirements.

15. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request information about personal data held about you.
• Request correction of inaccurate information.
• Request deletion of personal information where legally applicable.
• Withdraw consent where processing is based on consent.
• Object to certain processing activities where applicable.
• Request cessation of non-essential promotional communications.

To exercise an applicable right, please contact us using the details provided below. We may request reasonable information to verify your identity and the authenticity of the request.

16. Opt-Out of Communications

You may request to stop receiving promotional communications from IAODL by contacting us through our official contact details.

Please note that opting out of promotional communication does not necessarily prevent us from sending service-related communications necessary to respond to your enquiry or comply with legal obligations.

17. Third-Party Websites and Links

Our Website may contain links to third-party websites, including universities, educational institutions, social media platforms and other external websites.

IAODL does not control and is not responsible for the privacy practices, security, content or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website that you visit.

18. Children's Privacy

Our Website is intended for individuals seeking higher-education information and services.

We do not knowingly collect personal information from children where such collection is prohibited under applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

19. International Data Processing

Some third-party technology, analytics, hosting, communication or advertising providers may process or store information outside India.

Where required by applicable law, we will take appropriate measures in relation to such processing or transfer.

20. Data Breach and Security Incidents

If we become aware of a personal data breach that requires action under applicable law, we will take reasonable steps to investigate, contain and mitigate the incident and provide notifications where legally required.

21. Accuracy of Information

You are responsible for ensuring that information submitted by you through our Website is accurate, complete and current.

If information previously provided by you is inaccurate or changes, you may contact us to request an appropriate correction.

22. Legal and Regulatory Compliance

We may collect, use, retain or disclose personal information when reasonably necessary to comply with applicable laws, regulations, legal proceedings, governmental requests, court orders or other lawful requirements.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Website, services, business practices, technology, legal requirements or regulatory requirements.

Any revised Privacy Policy will be published on this page with an updated "Last Updated" date.

We encourage you to periodically review this page to remain informed about how we handle personal information.

24. Grievance / Privacy Contact

If you have any question, concern, complaint or request relating to the collection, use or processing of your personal information, please contact us.

25. Contact Us

For questions regarding this Privacy Policy or the handling of your personal information, please contact:

M/S Delhi Eduskills
IAODL – Indian Academy of Online & Digital Learning

Email: info@iaodl.in

Phone: +91-7065080235

Address:
D-44, 3rd Floor, Sector-59,
Noida, Gautambuddha Nagar,
Uttar Pradesh – 201318, India

26. Consent

By using the IAODL Website and voluntarily submitting your personal information through our enquiry, contact, callback or other forms, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required under applicable law, IAODL will seek consent through an appropriate mechanism.

If you do not agree with this Privacy Policy, please discontinue use of the Website and do not submit personal information through our forms.